Responsible Gaming
As a responsible iGaming company, we want our users to view gambling as a form of entertainment and enjoyment. To help prevent gambling-related problems, we, Rolletto Ireland, advise you to keep in mind that:
Gambling is not a source of income, but rather a way to have fun, and should only be pursued when you have spare money and time available.
As a responsible gambling provider, we are dedicated to establishing a safe and enjoyable online casino environment for our valued players.
Protection of Underage Users
Under proper regulatory framework and internal policies, individuals under 18 are not permitted to create an account and/or play at our site.
We make our best efforts to prevent and protect underage users' rights. Each user shall take reasonable measures to prevent any minors from accessing and/or playing online games:
- Do not leave persons under 18 unattended near your computer or mobile device when signed in to the casino
- Do not allow persons under 18 to participate in any gambling activity
- Do not share credit card or bank account details with persons under 18
- Do not use the 'Save Password' option when logging into the casino
- Create separate profiles for everyone who uses your computer
- Use child-protection software, such as Cyberpatrol, Net Nanny or CYBERsitter to block gambling sites from minors
If you have information about someone under the age of 18 who is registered with us or accessing the iGaming platform, please contact us immediately at [email protected].
Anyone under 18 found playing or participating/involved in any form will be blocked immediately.
As we want to protect underage individuals from any harms connected with us, we do not allow them to register at rollettocasino.ie. However, children may still attempt to engage in iGaming. We, on our part, advise parents of underage individuals to use computer filters that prevent their children from accessing gambling websites.
Here are some of them:
- www.netnanny.com
- www.cyberpatrol.com
Staff Training and Competence
It is our responsibility to ensure that all of our staff are trained to recognize any signs of problem gambling, and to take the necessary steps to protect our members.
To assist our players in playing responsibly, we provide a selection of options:
- Account limits
- Time out periods
- Self exclusion periods
- 24/7 Customer Support
- Account tools to help you manage your gambling
- Direct links to responsible gambling organisations
Time Out Period
If you need a break from gambling, please contact our Customer Support team and request them to temporarily close your account.
Self-Exclusion
You may want to exclude yourself from gambling for an extended period of time. Please contact our Customer Support team at any time via the official email requesting self-exclusion for the period between 6 months to 5 years.
It can be difficult to determine whether a person's gambling has become problematic. If you have gambling related issues, please mention it while closing the account, so our staff will act responsibly.
Do You Have Problems with Gambling?
There are few questions that will help you to find out whether you have problems with gambling or not:
- Do your family members often complain about your engagement with gaming?
- Do you find yourself wanting to gamble while doing other things?
- Do you think gambling is a way to earn money?
- Are your thoughts and dreams connected with winning the jackpot?
- Is it boring to spend the day without gaming?
At least one affirmative answer to the above questions is a signal for you to start analyzing your attitude towards gambling. In case you need help with this issue, here are some organizations willing to help you avoid addiction:
- Gambling Anonymous
- GamCare
- Gambling Therapy
Contact Information
If you have any questions or need further information, contact us on the following:
We're here to help 24 hours a day, 7 days a week.