Register Now
Login
icon icon

Terms and Conditions

1. General Provisions

These general terms and conditions (referred to as "Terms and Conditions") encompass all terms governing the use of services (referred to as the "Services") provided through the website rollettocasino.ie (referred to as the "Website") operated by us (referred to as "We", "Company").

You (referred to as "You", "Player", "Client") may utilize the Services provided through the Website by opening your personal account on it (referred to as the "Account").

Before using our Website, please carefully review these Terms and Conditions. By creating an Account with the Website, you acknowledge your agreement with the Terms and Conditions.

Rollettocasino.ie is operated by Santeda International B.V., a company established under the laws of Curaçao with Company Number 151296 and is licensed by the Curaçao Gaming Control Board to provide games of chance under license number OGL/2024/1798/1048 in accordance with the National Ordinance on Offshore Games of Hazard (Landsverordening buitengaatse hazardspelen, P.B. 1993, no. 63) (NOOGH).

2. Modifications to Terms and Conditions

These Terms and Conditions may be amended by us when necessary. We will make every effort to inform our Players of any substantial changes via email. Nevertheless, we recommend all Players regularly revisit this page and verify potential changes.

If any modification is unacceptable to the Client, they may terminate these Terms and Conditions and close their Account. Your continued activity in your Account following our posting of a change notice or revised Terms and Conditions on our Website will constitute binding acceptance of that modification.

Our failure to enforce your strict performance of any provision of these Terms and Conditions will not constitute a waiver of our right to subsequently enforce such provision or any other provision of these Terms and Conditions. No modifications, additions, deletions, or interlineations of these Terms and Conditions are permitted or will be recognized by us. None of our employees, officers, or agents may verbally alter, modify, or waive any provision of these Terms and Conditions.

3. Eligibility Requirements

We accept Players exclusively from countries and geographic regions where online gambling is permitted by law. It is the Player's sole responsibility to investigate the existing gambling laws and regulations of the given jurisdiction before placing wagers on the Website.

We accept strictly adult Players (the minimum age is 18) and Players who have reached the age specified by the jurisdiction of the Player's place of residence as eligible for online gaming. It is the Player's sole responsibility to investigate the existing laws and regulations of the given jurisdiction concerning age limitations for online gambling.

It is entirely and solely your responsibility to investigate and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to comply with your native regulations.

We shall be entitled to refuse wagers from Players who fail to comply with these Terms and Conditions.

We reserve the right to refuse to accept a wager from any Player without providing a reason.

The Company reserves the right, at its sole discretion, to refuse any person to register and wager on the website, to offer a modified coefficient, and to impose various restrictions on the Player (such as minimum coefficient, minimum adhesion, etc.), while not providing any explanation for the reason of refusal or restriction.

For clarity, wagers placed on odds (single, combined, or otherwise) lower than 1.30 coefficient may not be considered as wagered or as a placed wager at the Company's sole discretion.

The company reserves the right to exclude players from specific countries from bonus offers.

We reserve the right to request proof of age from the Player and limit access to the Website or suspend the Account for those Players who fail to meet this requirement. Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction. It is solely the cardholder's responsibility to know the laws concerning online gambling in his or her country of domicile. Participation of minors in Services offered on this Website is strictly prohibited.

You are not permitted to register on the Website and use our services if you are a resident of Aruba, Bonaire, Curacao, Lithuania, Netherlands, Georgia, Saba, St Maarten, U.S.A or the U.S.A dependencies, FATF black listed countries. We reserve the right to refuse customers from any other countries beyond the aforementioned jurisdictions at our own discretion.

The company reserves the right to make decisions on conferring promotional bonuses on a case by case basis at its sole discretion.

You are eligible for all bonuses per Rolletto account, which shall mean no more than one of each bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and e-payment account, e-mail address, and environments where computers are shared.

4. Game Availability

Netent Casino games terms:

Absolute Restriction: United States of America, Curacao, Netherlands, Blacklisted Territories.

5. Accepted Currencies

The website permits playing in the following currencies: GBP, EUR, USD, BTC, ETH, LTC, XRP, BCH, USDT, XMR, DASH, AUD, BRL.

6. Fees and Tax Obligations

You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.

7. Game Rules

By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarize yourself with the theoretical payout percentage of each game.

8. Limitation of Liability

By accepting these Terms and Conditions you confirm your awareness that gambling may lead to losing money. We are not liable for any possible financial damage arising from your use of the Website and the Services.

We are not liable for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any Players from uninterrupted play.

In an unlikely case where a wager is confirmed or a payment is performed by us in error, we reserve the right to cancel all wagers accepted containing such an error, or to correct the mistake by re-settling all wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.

If we mistakenly credit your Account with winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain our property and will be deducted from your Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.

Prior to the acceptance of wagers, the Company reserves the right to change, amend, decrease, increase, suspend, or cancel any odds (cancel the acceptance of the odds) displayed on the Website anytime and at its sole discretion. In this case, the only valid odds are considered to be the ones set in the Company's software program.

The Company furthermore reserves the right to limit or prohibit specific combinations in the ticket and their amount, also to limit the amounts of wagers placed.

The Company will not be liable in case of wagers placed where there are technical or mechanical errors in the amounts of odds, totals, handicaps, spreads etc. displayed on the Website. Furthermore, the Company will not be liable in the following cases (the list is not exhaustive):

  • acceptance of wagers in case of events or markets which have been closed or suspended
  • settlement amount is incorrectly calculated
  • the Player's Account has been credited with an incorrect settlement amount
  • the wagers are placed by a Player on the event or market where the latter is participating in the capacity of a player, referee, coach, or similar
  • the wagers were placed on events or markets where the company has at least a reasonable doubt that these have been fixed or unlawfully manipulated
  • the wagers were placed on events or markets where an incorrect price has been displayed on the Website
  • the incorrect player, team (other relevant information) has been displayed on the Website within the respective fixture (this shall be determined at the sole discretion of the Company)
  • the incorrect market or event (other relevant information) has been displayed on the Website within the respective fixture (this shall be determined at the sole discretion of the Company)
  • Player combines such positions within one fixture which cannot be combined (in this case the position with lower odds will be canceled)

In the above cases, the Company reserves the right at its sole discretion to cancel the wagers, seize the winnings, claim back the paid out winnings, accordingly modify the odds.

In cases we accidentally or inadvertently accept a pre-match wager after the respective sports event or market has commenced, the already made wagers will be settled as follows:

  • In case a sports event and/or market is offered as a live match then we may at our sole discretion cancel and annul the wager or consider it as validly placed at the modified price at the time it was placed. This rule may not be applied for cases where the outcome is already known or a certain participant has gained a material advantage at the time the wager was placed.
  • In case a sports event and/or market is not offered as a live match then we may at our sole discretion cancel and annul the wager or consider it as validly placed. This rule may not be applied for cases where the outcome is already known or a certain participant has gained a material advantage at the time the wager was placed.
  • In case of obvious errors, the wagers placed may be canceled and annulled.

In case of complaints please contact: [email protected]

The Company, its directors, employees, partners, service providers:

  • Do not warrant that the software or the Website is or are fit for their purpose
  • Do not warrant that the software and Website are free from errors
  • Do not warrant that the Website and/or games will be accessible without interruptions
  • shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or your participation in the games

You hereby agree to fully indemnify and hold harmless the Company, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the games.

You acknowledge that the Company shall be the final decision-maker of whether you have violated these Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.

9. Player Account Usage

Only one Account is allowed per person, household, or IP address.

Creating multiple Player Accounts by a single Player can lead to termination of all such Accounts. The Player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.

Any returns, winnings, or bonuses which the Player has gained or accrued during such time as the duplicate Account was active may be reclaimed by us, and Players undertake to return to us on demand any such funds which have been withdrawn from the duplicate Account.

The Website can only be used for personal purposes and shall not be used for any type of commercial profit.

10. Anti-Fraud Policy

The Company maintains a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions including, but not limited to:

  • Participating in any type of collusion with other players
  • Development of strategies aimed at gaining unfair winnings
  • Fraudulent actions against other online casinos or payment providers
  • Chargeback transactions with a credit card or denial of some payments made
  • Creating two or more accounts
  • Other types of cheating

While playing with an active bonus, it is forbidden to engage in activities that give the player a clearly unfair advantage. Such activities include, but are not limited to, these:

  • delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements
  • leaving large wagers on the table, for example in blackjack, and returning to the game after bonus wagering has been completed
  • playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play
  • using strategies that take advantage of any software bug or failure

In these cases, the Company reserves the right to terminate such Account and suspend all payouts to the Player. This decision is at sole discretion of the Company and the Player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the Player.

The Company has zero tolerance to advantage play. Any Player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:

  • Use of stolen cards
  • Chargebacks
  • Creating more than one account in order to get advantage from casino promotions
  • Providing incorrect registration data
  • any other actions which may damage the Company

In all cases provided in this clause, the Company may at its sole discretion terminate the Account due to suspicion of fraud and refund back the last deposited amounts minus 20% of that amount charged as a transaction fee.

The Company reserves the right to close your Account and to refund to you the amount on your Account balance, subject to deduction of relevant withdrawal charges, at Company's absolute discretion and without any obligation to state a reason or give prior notice.

In order to verify Player's Account, we require documents (ID, payment systems, utility bills etc.) in Latin or Cyrillic alphabet. In case Player doesn't have an opportunity to provide documents in above-mentioned alphabets company reserves the right to demand video verification where Player shows his or her documents.

We may request from you the verification of your identity at any time and you must provide us with any and all proof of your identity. In case you fail to provide us with the requested proof of identity, we reserve the right to terminate the Account and/or hold the funds on the Account – winnings may be confiscated and funds deposited by you shall be returned to you. In case you fail to provide us with the requested proof of identity within the maximum period of 30 days upon such request, it will be considered that you failed to provide such.

In case during the verification process some suspicions arise related to the identity of the user, such as but not limited to occurrence of more than one person in the respective photos, etc., the Company may at its sole discretion terminate the Account due to suspicion of fraud and refund back the last deposited amounts minus 20% of that amount charged as transaction fee. The same rule applies in case during the video-verification process the Company detects that the user is being instructed and/or forced to certain answers and/or actions.

The Company reserves the right to retain payments, if suspicion or evidence exists of manipulation of the Website system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the Website system or attempted to do so. The Company reserves the right to terminate and/or change any games or events being offered on the Website.

Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report to the Company any error or incompleteness immediately. Should you fail to fulfill such obligations, the Company has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error or incompleteness and the failed notification.

Please note that if you requested a withdrawal, but the sum of wagers made since last deposit is less than three times the size of that deposit, we reserve the right to charge you the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the Company.

In case of any of the above mentioned events, the Company reserves the right to terminate the Player's Account, cancel the bonuses and the winnings and pay back the remaining deposit to the Player. In this case the Company reserves the right to deduct up to 50% of the remaining deposit as an Account termination fee.

11. Depositing Funds

The Website offers a variety of payment methods as well as various alternative payment methods. Please contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence.

The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.

Please note that the minimal amount of deposit is 20€ or an equivalent. The maximum amount of deposit depends on the payment method you decide to use.

The deposited money is subject to a minimum 1x wagering prior to being withdrawn.

12. Withdrawal and Maximum Win Limitation

The minimal amount for withdrawal is 20€ or an equivalent. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments.

The Company reserves the right to verify your identity prior to processing payouts and to hold withdrawals for the time needed to verify your identity. In case you provide false and/or incomplete personal data, the withdrawal can be refused and/or the Account terminated, of which you will be informed by email.

The Company furthermore reserves the right to hold the withdrawals for the time needed to investigate violations of the Terms and Conditions and/or applicable laws on part of the Player.

Please note that even for supported countries the Company is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.

The amount deducted from your credit card or other account may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Company's payment processing system.

All Bank Transfer payouts and other payouts are processed within three banking days. Please mind that you will not be able to request a Bank Transfer for USD payouts and other respective payouts.

All payouts and refunds will be processed using the same method used for depositing. Other payout or refund methods could be approved by us case by case after appropriate verification.

All deposits must be wagered completely until withdrawals are allowed from your Account. In case deposits are not wagered completely, we reserve the right to charge the Player with the administrative fee in amount of 20% of the amount transferred.

In case the existing deposits (not the winnings) are transferred back to the Player due to termination of the Account, we reserve the right to charge the Player with the administrative fee in amount of 20% of the amount transferred.

All promotional bonuses will be void and not available for withdrawal unless all the terms and conditions of the promotion are fulfilled by the Player.

You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of the Company and are limited to the equivalent of EUR 16.

The Player is responsible for providing the Company with correct details of his personal account for the purpose of withdrawals from its Account.

Withdrawal from the Account shall be performed only upon the confirmation of the fact that the Account Holder is the owner of the respective payment account. It is strictly prohibited to make money transfers in favor of third persons.

An Account holder or Player must not allow third parties to use its Account to make deposits to or withdrawals from its Account. In case the Company detects that the respective personal account (bank account, wallet, crypto wallet account, crypto wallet address) is being used by two or more Players, then it can terminate the accounts of all Players and cancel their current winnings and bonuses. In this case the Players are obliged to provide the Company with valid personal accounts for settlement of their deposits from which 20% will be deducted as settlement fee. In case the Player fails to provide the Company with such personal account within 7 days from the respective notification then the deposits will be seized by the Company.

The maximum withdrawal amount processed to a Player is 7,500 € or its equivalent per week and 15,000 € or its equivalent per month, unless otherwise specified in the terms and conditions of a specific promotion. Exceptions may be made to Players with a higher VIP level, if any, at the Company's sole discretion.

If you win more than €15,000 or equivalent, the Company reserves the right to divide the payout into monthly instalments of maximum €15,000 or equivalent until the full amount is paid out.

All progressive jackpot wins will be paid in full.

All withdrawals will be made in 3 (three) banking days.

Finally, please keep in mind that the Company is not a financial institution. Your Account will thus not bear any interests and no conversion or exchange services will be offered at any time.

The maximum amount that we shall be obliged to pay to you in respect of any single wager or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of crypto currency equivalent to 200,000 (two hundred thousand) EUR or equivalent (the "Maximum Win Limit"). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain gaming services your approved staking level may mean that you may have the opportunity to win above the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from your Account and pay to you only the Maximum Win Limit.

Please be informed that the Company has no possibility to carry out payments to the users from Russian Federation and Belarus due to the fact that those countries are sanctioned. Furthermore, please be informed that the accounts of the users from Russian Federation and Belarus will be closed immediately upon their detection and the current balance will be kept by the Company.

13. Free Spin, Free Bets, Free Money and Bonuses – Payout Terms and Conditions

Deposit or Welcome Bonus is such bonus amount which needs making a deposit to receive the bonus, each of them has wagering requirements and winnings from Deposit-Required Bonuses (including, but not limited to, the Sports Welcome Bonus, Welcome Casino Package, and Exclusive Welcome Bonus) are subject to the following conditions:

The maximum amount that can be withdrawn from winnings generated by a deposit-required bonus is limited to ten times the deposit that activated the bonus. Any excess winnings will be forfeited.

The user must be logged in from a valid and verifiable IP address at the time of the withdrawal request.

Cashback or discount bonus is such bonus amount which may be credited to the user who spent deposit funds during the playing and each of them has wagering requirements and maximum withdrawal limitation. Maximum withdrawal is 5 times bonus amount.

Free money is a cash bonus that does not require a wagering, the profit from such a fund is limited when withdrawing and the maximum payout is 5 times the amount received.

"NO Deposit" bonuses, free spins, free bets are Company's Gifts and the maximum withdrawal from the mentioned winnings or their subsequent turnover is 100 EUR/USD or equivalent in another currency.

When withdrawing money from the mixed balances (Company's Gifts or "NO Deposit" bonus, freespin, free bet balance (which has a maximum withdrawal limit) and/plus real balance), the following rule applies:

  • If the winnings from Company's gifts are equal to or greater than a real balance to which it was added, then the amount to be paid is 100 EUR/USD plus real balance (even not played deposit amounts).
  • If you have won from Company's gifts at first and after you added a deposit amount, then the amount which will be paid is 100 EUR/USD plus deposit amount.
  • if balance and/or withdrawal request includes winnings derived from a bonus with a maximum withdrawal limit (free spins, free bets, free money, Bonus and Leaderboard), any winnings exceeding the stated limit will removed before withdrawal. Additionally, if a user continues playing with the excess winnings and generates further winnings, those additional winnings will be confiscated in full.

If the bonus amount is wagered on wagers with odds lower than 1.3x, any winnings generated from such wagers will be removed, and the bonus amount will be deducted from the balance.

Sport's Free-bet amount - The maximum withdrawal you may make from this Free-bet is your Free bet amount multiplied by 15. For Example: if you received the amount of 100 $ as the Sports free-bet, you can withdraw the maximum of 1,500 $ or equivalent in other currencies.

You are eligible for all bonuses, free spins, free bets per rollettocasino.ie account, which shall mean no more than one of each bonus per user, IP address, computer, device, family, residential address, telephone number, credit or debit card and payment account, e-mail address, and environments where computers are shared.

The use of strategies that exploit bonus terms is strictly prohibited and will result in the confiscation of bonuses and winnings.

If the bonus activation period expires, the bonus amount and the sum of the profits received after its activation (only the bonus amount in the absence of profits after the bonus activation) will be deducted from the balance, the same calculation applies when the bonus is terminated based on the user's request.

If a user's balance and/or withdrawal request includes winnings from wagers placed with an active bonus that has either not been fully wagered or has been canceled, those winnings will be confiscated for violating the bonus terms.

If any unfair or fraudulent action is detected on the part of the user (Strategies that facilitate easy realization of bonus amount or leave a space for wagering insurance), the user will automatically be suspended from the promotion and bonus will be canceled without prior notice.

Any winnings generated from wagers placed on restricted games, which do not count toward the bonus wagering requirements, will be confiscated for violating the bonus terms.

Company does not allow users from specific countries to use Any Deposit and Welcome bonuses or receive profit from using of the mentioned ones, so such restricted countries are: Thailand, Finland and Japan.

14. Dormant Accounts

An inactive (dormant) account is a Player Account which a player has not logged into or out of for 60 (Sixty) consecutive days. If your Player Account is deemed inactive, the Company reserves the right to charge a monthly administrative fee in the amount of 20% of the account balance as recorded on the date inactivity was determined (the "Initial Dormant Balance").

You authorize the Company to debit this fee from your Player Account at the beginning of the month following the day your Account is deemed inactive, and at the beginning of every subsequent month that your Account remains inactive. The fee will be calculated as 20% of the Initial Dormant Balance each month, regardless of subsequent balance reductions. The Company will cease deducting the fee when the Account balance reaches zero or if the account is re-activated through login or other account activity.

For avoidance of doubt, if the remaining balance in the dormant account is less than the equivalent of 10 in any currency, the Company reserves the right to deduct 100% of the remaining amount as a final administrative fee.

15. Selling or Transferring Claims to Third Parties

Users are expressly forbidden from selling or legally transferring any claims, rights, or entitlements they may have against the Company to a third party without the Company's prior written approval. This restriction applies broadly to any claims, rights, or entitlements associated with the Company's services, products, or websites.

16. Complaints

You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services.

In case of complaints please contact: [email protected]

Complaints are handled in the support department and escalated in the organization of the Company in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.

Please note that in order your complaint to be considered, you must submit it within 2 (two) months of the issue occurring or arising. In case your complaint refers to an issue occurring or arising more than 2 (two) months ago, your complaint may be disregarded and you hereby declare your consent thereto.

In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.

When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Account.

While we may provide translations of these Terms and Conditions for your convenience, in the event of any inconsistency or conflict between the English version and any translated version, the English version shall prevail.

Santeda International Limited, with registered office at Poreias, 2 3011, Limassol, Cyprus, acts as a payment agent of the license holder and parent company - Santeda International BV.